Who can I speak to about a refund? March 29, 2024 17:21 Updated Please email us at jfbbrefunds@vailresorts.com to request a refund. Related articles How do I cancel or change the date of my lift ticket? How can I cancel my ski school lesson? What benefits are included with my lift ticket? I need to change the date of my ski school lesson. How can I do that? Is there any WIFI available for guest use? If so, where?